Stay safe, Stay well

We would like to inform our valued guests that we are regretfully obliged to postpone our opening date till the end of April, adhering to the Greek government announcement to suspend the operation of all hotels and resorts, as of March 14th, in an effort to prevent the spread of COVID-19.

At this moment of global challenge, our hearts and minds go to those affected by the COVID-19 pandemic, as well as to all the healthcare workers, local communities, and governments around the world who are fighting to contain this global health and economic crisis.

Meanwhile, we’ll be doing our best to stay positive and prepare for your future holiday. As our people - guests and team members – are at the center of our attention, we closely abide to all national and local authorities’ guidelines, safeguarding the well-being, health and safety of everyone.

We know how important holidays with your friends and loved ones are for you. A relaxing and carefree holiday will be waiting for you very soon, once we can operate again in safely, and provide the ultimate Magic Life holiday experience.

IF YOU HAVE ALREADY BOOKED WITH US:

We hope that we’ll have the opportunity to welcome you soon, but in the meantime, if you have booked your stay through your travel agent or an online travel agency, please be so kind to contact your provider directly and they will be able to assist you with your request.

For any questions or requests you can always contact us by calling us at + 49 511 567 8670 or at info.candiamaris@tui-magiclife.com.

STAYING HEALTHY & SAFE DURING YOUR FUTURE STAY WITH US – OUR ACTIONS:

  • We support and follow the guidelines and recommendations of local and health authorities.
  • All staff members have been already provided and follow information and special instructions about COVID-19.
  • We have increased the already applied measures on hand hygiene.
  • We have increased our cleaning and hygiene protocols adjusted to the instructions about COVID-19.
  • We follow a regular disinfection of exposed surfaces such as door handles, card terminals and elevator buttons with anti-bacterial liquids.
  • We plan to offer disinfectant dispensers in public areas to our guests

That said, we will update you on the new opening date the soonest possible.

Till then, stay safe and stay at home!